Experiencing financial hardship?
We can support you to address your financial problems, make informed choices, and build your skills in budgeting and managing your money.
Having money troubles or financial hardship?
Anyone can hit tough times – natural disasters like floods, health problems, job loss, family violence or feeling overwhelmed.
If you’re experiencing financial problems, the YFS Financial Hub can help. Our team of financial counsellors and financial wellbeing workers can assist you to sort things out, get on track and help you find the tools to build your financial future.
Our services are free, confidential and supportive.
Are you having problems with your bills or behind with your rent or mortgage?
We can help you work out a payment plan, tell you about concessions and rebates and give you advice on how to save money on future bills.
Take back control of your money
Whether you are having trouble paying off debt, have experienced a crisis, or are considering bankruptcy, our financial counsellors and financial capability workers can work with you.
Financial support services
Enhance your skills in managing your money with the support of our financial capability workers.
They can assist you to:
- identify how much you have to spend each week
- understand the bills you have to pay
- help negotiate rent arrears
- seek out better deals on regular bills like electricity, gas, internet and telephones
- develop saving techniques
- access government concessions.
The best thing is their services are free.
Who is eligible?
Anyone who lives in Logan and surrounds who is having issues paying their household bills.
If you are having financial problems like difficulty paying regular bills, mortgage stress, or are having trouble paying off debt, our financial counsellors can work with you to understand your Story. They can help you to:
- create a budget so you know how much you have to spend
- outline your options to deal with fines and debts including rent arrears or mortgage
- access hardship relief
- borrow money without fees or charges
- improve your financial planning, and set goals
- counsel you through tough financial situations
- help you make informed decisions to resolve your financial problems
- advocate on your behalf with people or companies you owe money to
- link you with other local services or sources of support as necessary.
Their services are free, confidential and supportive.
If you were impacted by the 2022 floods, our financial counsellors can help you sort out your finances and insurance. They can also help you find out what other support services are available.
Who is eligible?
Anyone who lives in Logan City or Beaudesert who is having trouble paying bills or paying off debt.
If gambling is affecting your day-to-day finances and creating financial stress, our financial counsellors can work with you to help you make informed decisions to resolve your financial issues.
Who is eligible?
Anyone who lives in Logan City or Beaudesert whose finances are impacted by problem gambling.
If you are having difficulty paying off infringement fines and toll debt, our financial hub team can work with you to help you get your finances back on track.
They can help you to:
- create a budget so you know how much you have to spend
- outline your options to deal with fines and debts including rent arrears
- access hardship relief
- borrow money without fees or charges
- improve your financial planning and set goals
- counsel you through tough financial situations
- help you make informed decisions to resolve your financial problems
- advocate on your behalf with people or companies you owe money to
- link you with other local services or sources of support as necessary.
The best thing is their services are free.
Who is eligible?
Anyone who lives in Logan City or Beaudesert who is having trouble paying bills.
No Interest Loans (NILs) are a smart choice loan option to help you manage your money.
An initiative of Good Shepherd Microfinance, NILs is a safe and fair loan option. Unlike payday loans or rent-to-buy schemes, there are no fees and no interest, ever. You pay back only what you borrow and nothing more.
Loans are available for up to $2,000, depending on your income and the type of goods or services you need.
NILS loans can cover:
- household items like fridges, washing machines, stoves, dryers, freezers and furniture
- some medical and dental services
- education essentials such as computers and textbooks
- some other items as requested.
Repayments are set at an affordable amount over 12 to 18 months.
No Interest Loans for vehicles
No Interest Loans are available for $2,000 to $5,000 for the purchase of an essential vehicle including cars, scooters, mobility scooters, motorcycles and boats.
We can help you with your NILs application
Contact us to get an information pack or take a look at our Guide for applicants to find out what you need to apply.
Once you have the required documentation ready, you can ring and make an appointment to go through the application.
We can support you to make a loan application during your appointment.
Who is eligible?
- You must have a Health Care or Pension card or
- Earn less than $57,000 a year after tax (or $75,000 for joint applicants or people with dependants) or
- Have experienced domestic or family violence within the last 10 years.
Loans cannot be used for cash, rent arrears, debt consolidation or bills.
There are no credit checks.
It is now simpler for people who have experienced, or are experiencing, domestic or family violence to apply for and receive No Interest Loans (NILs) for a wide range of purposes.
Good Shepherd Australia and New Zealand offer flexible NILs loans of up to $2000 to help people who have experienced, or are experiencing, domestic or family violence. The loans can help people to be safe at home, to move to safety, or rebuild their life.
Loans can be repaid weekly, fortnightly or monthly over 18 to 24 months via direct debit or Centrepay.
There are several organisations providing emergency relief in the Logan area. Take a look at the Emergency Relief list to see which one is most appropriate for your needs.
YFS receives some government funding to provide emergency financial support for people who are struggling due to unforeseen hardship.
Who is eligible
Check the Emergency Relief list for eligibility conditions for each provider.
Queensland concessions and rebates finder
Find out what rebates and concessions you may be eligible for.
Explore the range of Queensland Government funded savings and support services on the Queensland Savers website.
Quick service finder
Ask Izzy is a mobile website that connects people who are in crisis with the services they need right now and nearby.
My Community Directory lists community services and events in your local community.
Reaching out to the Logan community
Organisations throughout the Logan area rely on our financial workers to deliver community education sessions about good financial management.
Select the link above to secure one of our workers to speak at your event.
Debt busting work
We coordinate Logan’s Done with Debt campaign to prevent Logan residents from getting into debt through the rental of appliances, computers, phones or furniture.
The campaign talks about the true costs of rent-to-buy arrangements.
In 2019, we united with government agencies and local community groups to stage Logan’s first Deal with Debt Day.
Information and advice
Our financial counsellors and financial capability workers have created short videos providing great information on managing money.
Check them out below.