Current
job opportunities
We currently have the following vacancies
We currently have the following vacancies.
Client Services Manager – Housing and Homelessness
Intensive Family Support – Child and Family Practitioner
Youth Homelessness Outreach Specialist
Advance to Zero Community Lead
Domestic and Family Violence Practitioner
To keep in touch with new opportunities follow us on LinkedIn.
Find out more about working for us and check out our application process. Tip: don’t forget to include a cover letter.
Client Services Manager - Housing and Homelessness
We are looking for an experienced leader with resilience and emotional strength to tackle the complexities of homelessness and its related issues with care, compassion, courage and integrity.
Housing Specialist - Permanent roles
Are you passionate about housing and homelessness in Logan? YFS is seeking quick-thinking, problem solvers looking to build a career in the community housing sector.
YFS is a leader in responding to the housing and homelessness crisis across Logan, so we’re looking for new skilled Housing Specialists.
These are permanent roles, and as Logan’s leading community services organisation with a broad range of services, there are plenty of opportunities to build your career at YFS.
Our experienced team can help you get up to speed with the skills needed to thrive in this position, providing knowledge around crisis, medium- and long-term housing options, so you will be equipped with the tools to assist people to make long term changes within the Logan community.
In these roles you can really make a difference by supporting people who are homeless, or at risk of homelessness, to secure and sustain long-term housing and create lasting change in their lives.
This work is fast paced so you’ll need to work with a sense of urgency, be flexible, and quick to adapt to change.
About the job
Role location: Slacks Creek
Role type: Two roles are available – one full-time permanent and one part-time permanent
Pay range: $85,393 to $91,880 (pro rata for part-time) a year, with salary packaging exempt from Fringe Benefits Tax available
Role description (download PDF)
You will:
- support people to navigate the housing system to achieve their long-term housing goals
- work within a supportive, collaborative team environment (both organisational and external)
- access a range of relevant community resources, particularly in the areas of drug and alcohol support and mental health, and work with real estate agents, Centrelink, the Department of Housing, Local Government, Planning and Public Works and community housing providers
- be flexible and adaptable to peoples’ changing needs
- work with a sense of urgency in a fast-paced team
- have strong computer skills – working across multiple platforms (SRS, QHIP, Vi-SPDAT & Excel)
- have excellent written and oral communication skills, including highly developed interpersonal skills with an ability to relate positively and confidently to a wide range of people, in a variety of settings
- have a demonstrated ability to work with First Nations peoples.
About you
Aside from meeting the key capabilities outlined in the related role description, the ideal person for this role will:
- be experienced engaging with people with complex needs and helping people through crisis
- be able to demonstrate initiative and problem-solving skills
- have experience working in community services
- have knowledge of the current barriers to housing.
Interested?
Read Advice for Job Applicants and check out our Organisational Chart.
Send your resume and a one-page covering letter outlining what you will bring to the job to [email protected].
Contact Emma Pyers on 07 3826 1500 if you want to talk about the role.
Closing date: Friday 26 July 2024 at 9am.
Interviews will be scheduled for Friday 2 August 2024.
People from Aboriginal and Torres Strait Islander backgrounds, people from culturally diverse backgrounds, and people who identify as part of the LGBTIQA+ community, are encouraged to apply.
About us
At YFS, we make a real difference to the lives of people living in Logan and surrounding areas.
We have a real commitment to seeing people thrive, including our staff. We encourage staff to bring their entire selves to work, because we know that a happy workplace thrives.
In our recent Employee Opinion Survey our staff said the best things about working at YFS are the challenging work/job satisfaction, fellow employees, teamwork, and pay and benefits.
We’re serious about your professional development. And we empower each other to make decisions and try new ways of working.
Depending on your role, we support flexible work arrangements.
We also offer great employment benefits including above-average pay rates, generous salary packaging (exempt from Fringe Benefits Tax), portable long service leave, counselling support and free parking.
Find out more about working with us.
Behaviour Change Facilitator
Due to increased funding for our men’s behaviour change program, YFS has a new opportunity for a male or non-binary identifying person to join our well-established Responsible Men facilitation team in a full-time role. You will be delivering group programs alongside a woman co-facilitator. This is an exciting opportunity to be part of a collaborative, supportive and respected team standing tall to end domestic violence in Logan.
Responsible Men is a men’s behaviour change intervention program that explores beliefs that drive abusive behaviour.
If you’ve got what it takes to guide men to critically reflect on their behaviour, attitudes and beliefs, this could be the role for you. You will work alongside experienced facilitators and receive ongoing practice supervision as part of our innovative, best-practice program.
The position offered will be dependent on your facilitation level and experience. We will invest in training and provide experience and mentoring for the right candidate to become a qualified Behaviour Change Facilitator.
To perform this role, it is essential that the person who holds the position be a male or non-binary person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991 that applicants identify as male or non-binary.
About the job
Role location: Slacks Creek
Role type: Full-time, permanent with a minimum of two nights 12pm to 8.30pm
Pay range: $85,393 to $97,686 a year based on experience, with salary packaging exempt from Fringe Benefits Tax available
Role description (download PDF here or here depending on your experience)
In this role you will:
- prioritise women and children’s safety through risk management and group work with men
- guide men to critically reflect on their abusive and controlling behaviour, attitudes and beliefs
- need to be familiar and work in accordance with legislation and practice principles, standards and guidelines
- have a deep understanding of the gendered nature of domestic violence and evidence that you have applied this understanding in your practice
- be available for two evenings each week, working from 12 noon to 8.30pm on those days
- benefit from working in an innovative team, with a strong practice framework that increases safety for women and children and holds men accountable for violent and abusive behaviours.
About you
Aside from meeting the key capabilities outlined in the related role description (download here or here depending on your experience), you’ll be a great fit if you:
- bring an understanding of gendered violence and a feminist practice framework
- have a collaborative team approach to enhancing the safety of primarily women and children
- have a person-centred approach to men who have used violence and have complex histories and needs to increase their motivation to change
- are interested in trying new, innovative approaches to meet the demands of the community.
Interested?
Read Advice for Job Applicants and check out our Organisational Chart.
Send your resume and a one-page covering letter outlining what you will bring to the job to [email protected].
Contact Brodie on 07 3826 1500 if you want to talk about the role.
Closing date: this position will stay open for applications until it is filled.
Interviews will be scheduled for times agreed with participants.
People from Aboriginal and Torres Strait Islander backgrounds, people from culturally diverse backgrounds, and people who identify as part of the LGBTIQA+ community, are encouraged to apply.
About us
At YFS, we make a real difference to the lives of people living in Logan and surrounding areas.
We have a real commitment to seeing people thrive, including our staff. We encourage staff to bring their entire selves to work, because we know that a happy workplace thrives.
In our recent Employee Opinion Survey our staff said the best things about working at YFS are the challenging work/job satisfaction, fellow employees, teamwork, and pay and benefits.
We’re serious about your professional development. And we empower each other to make decisions and try new ways of working.
Depending on your role, we support flexible work arrangements.
We also offer great employment benefits including above-average pay rates, generous salary packaging (exempt from Fringe Benefits Tax), portable long service leave, counselling support and free parking.
Find out more about working with us.
Intensive Family Support - Child and Family Practitioner
We have an exciting opportunity for an experienced family worker to join our Intensive Family Support team based in Jimboomba. This role will fill a full time six month Maternity Locum position with a strong likelihood of being extended.
You will be part of a small multi-disciplinary team working in family homes to support children’s wellbeing from a strength’s perspective.
In this role you will have autonomy to be creative in how you work with families, while being supported by your colleagues and management.
You will be trained in the use of assessment and case planning tools with a strong focus on risk assessment and working in collaboration with the Child Safety Principal Child Protection Practitioner.
The YFS integrated approach will enable you to work with experienced practitioners from a variety of disciplines including Domestic and Family Violence, Housing and Functional Family Therapy-Child Welfare therapists to develop solutions to meet family needs.
If you’re excited about working with families long-term and knowing your work has changed a family’s life, we’d love to hear from you.
About the job
Role location: Jimboomba (Our Jimboomba office is only 40 minutes from Logan and Springfield and a one hour drive from the Gold Coast)
Role type: Maximum term, full-time
Pay range: $97,689 to $99,791 a year based on experience, with salary packaging exempt from Fringe Benefits Tax available
Role description (download PDF)
In this role you will:
- develop and provide purposeful and tailored support plans for families experiencing multiple and complex needs
- mentor families by providing practical parenting strategies and links with specialist supports
- work across the Browns Plains / Beaudesert regions from our Jimboomba base
- undertake flexible home visits, which may occasionally be scheduled outside of core business hours
- have professional development opportunities.
About you
Aside from meeting the key capabilities outlined in the related role description, you’ll be a great fit if:
- you are child-focussed and passionate about resourcing families with the skills they need to thrive
- you are creative and flexible in finding ways to connect and work with families to create change
- you are seeking to build and enhance your skills in developing effective ways to work with families
- you are a team player interested in learning and growing.
Interested?
Read Advice for Job Applicants and check out our Organisational Chart.
Send your resume and a one-page covering letter outlining what you will bring to the job to [email protected].
Contact Meegan or Di on 07 3826 1500 if you want to talk about the role.
Closing date: Tuesday 16 July 2024 at 12pm.
Interviews are scheduled for Monday 22 July 2024.
People from Aboriginal and Torres Strait Islander backgrounds, people from culturally diverse backgrounds, and people who identify as part of the LGBTIQA+ community, are encouraged to apply.
About us
At YFS, we make a real difference to the lives of people living in Logan and surrounding areas.
We have a real commitment to seeing people thrive, including our staff. We encourage staff to bring their entire selves to work, because we know that a happy workplace thrives.
In our recent Employee Opinion Survey our staff said the best things about working at YFS are the challenging work/job satisfaction, fellow employees, teamwork, and pay and benefits.
We’re serious about your professional development. And we empower each other to make decisions and try new ways of working.
Depending on your role, we support flexible work arrangements.
We also offer great employment benefits including above-average pay rates, generous salary packaging (exempt from Fringe Benefits Tax), portable long service leave, counselling support and free parking.
Find out more about working with us.
Property and Tenancy Manager
Are you passionate about social housing? YFS is seeking a quick-thinking, problem solver looking to build a career in the community housing sector.
YFS is a leader in responding to the housing and homelessness crisis across Logan, so we’re looking for a skilled property and tenancy manager to lead our portfolio of accommodation.
This is a permanent role, and as Logan’s leading community services organisation with a broad range of services, there are plenty of opportunities to build your career at YFS.
Our experienced team can help you get up to speed with the skills needed to thrive in this position, providing knowledge around crisis, medium- and long-term housing options, so you will be equipped with the tools to assist people to make long term changes within the Logan community.
In this position you have the opportunity to significantly impact the lives of individuals experiencing homelessness or at risk of it, by contributing to their journey towards securing and maintaining long-term housing, creating lasting change in their lives.
This work is fast paced so you’ll need to work with a sense of urgency, be flexible, and quick to adapt to change.
About the job
Role location: Slacks Creek
Role type: Full time, permanent
Pay range: $97,689 to $102,114 a year based on experience, with salary packaging exempt from Fringe Benefits Tax available
Role description (download PDF)
You will:
- manage and deliver property and tenancy services for the Crisis Accommodation properties
- be flexible and adaptable to peoples’ changing needs
- work with a sense of urgency in a fast-paced team
- have strong computer skills – working across multiple platforms (SRS, QHIP, Vi-SPDAT, Console & Excel)
- have excellent written and oral communication skills, including highly developed interpersonal skills with an ability to relate positively and confidently to a wide range of people, in a variety of settings
- have a demonstrated ability to work with First Nations peoples.
About you
Aside from meeting the key capabilities outlined in the related role description, the ideal person for this role will:
- be experienced engaging with people with complex needs and helping people through crisis
- be able to demonstrate initiative and problem-solving skills
- have experience working in community services
- have knowledge of the current barriers to housing.
Interested?
Read Advice for Job Applicants and check out our Organisational Chart.
Send your resume and a one-page covering letter outlining what you will bring to the job to [email protected].
Contact Emma on 07 3826 1500 if you want to talk about the role.
Closing date: This job will remain open until it is filled.
Interviews will be scheduled for a time agreed with applicants.
In this role you are required to hold a Queensland blue card or the ability to obtain one.
People from Aboriginal and Torres Strait Islander backgrounds, people from culturally diverse backgrounds, and people who identify as part of the LGBTIQA+ community, are encouraged to apply.
About us
At YFS, we make a real difference to the lives of people living in Logan and surrounding areas.
We have a real commitment to seeing people thrive, including our staff. We encourage staff to bring their entire selves to work, because we know that a happy workplace thrives.
In our recent Employee Opinion Survey our staff said the best things about working at YFS are the challenging work/job satisfaction, fellow employees, teamwork, and pay and benefits.
We’re serious about your professional development. And we empower each other to make decisions and try new ways of working.
Depending on your role, we support flexible work arrangements.
We also offer great employment benefits including above-average pay rates, generous salary packaging (exempt from Fringe Benefits Tax), portable long service leave, counselling support and free parking.
Find out more about working with us.
Youth Homelessness Outreach Specialist
YFS’ outreach team supports the growing numbers of people rough sleeping in our city.
As part of this team, new Youth Homelessness Outreach Specialists will connect with young people wherever they are to provide practical assistance and help young people to find stable housing with the additional supports they need.
We’re looking for someone with great communication skills and an understanding of issues contributing to homelessness to fulfil this role. You will need to be practical, flexible and have a high level of empathy.
The team will work outside standard business hours, so you need to be flexible with your hours.
About the job
Role location: Slacks Creek
Role type: Full time, permanent
Pay range: $82,306 to $88,570 a year based on experience, with salary packaging exempt from Fringe Benefits Tax available
Role description (download PDF)
In this role you will:
- connect with young people wherever they are, building trusting relationships
- provide practical support to young people experiencing homelessness to help them access crisis and long-term housing and link them with the supports they need
- assist in delivering client services that are effective to help people experiencing homelessness to achieve long-term change.
About you
Aside from meeting the key capabilities outlined in the related role description, you’ll be a great fit if you:
- are hands-on, practical and adaptable in responding to changing situations
- have experience in person-centred service delivery, preferably in homelessness or mental health services
- are passionate about supporting people experiencing homelessness
- have a deep understanding of the circumstances of young people sleeping rough and effective ways to respond
- can work flexible hours to ensure the outreach service can meet requirements for after-hours and weekend responses. The team will have staff working from 6am to 8-10pm weekdays and daytime hours on Saturday, with potential to add Sunday if demand emerges. You will need to be able to provide support across these periods.
Interested?
Read Advice for Job Applicants and check out our Organisational Chart.
Send your resume and a one-page covering letter outlining what you will bring to the job to [email protected].
Contact Darren McGhee on 07 3826 1500 if you want to talk about the role.
Closing date: This job will remain open until it is filled.
Interviews will be scheduled for a time agreed with applicants.
People from Aboriginal and Torres Strait Islander backgrounds, people from culturally diverse backgrounds, and people who identify as part of the LGBTIQA+ community, are encouraged to apply.
About us
At YFS, we make a real difference to the lives of people living in Logan and surrounding areas.
We have a real commitment to seeing people thrive, including our staff. We encourage staff to bring their entire selves to work, because we know that a happy workplace thrives.
In our recent Employee Opinion Survey our staff said the best things about working at YFS are the challenging work/job satisfaction, fellow employees, teamwork, and pay and benefits.
We’re serious about your professional development. And we empower each other to make decisions and try new ways of working.
Depending on your role, we support flexible work arrangements.
We also offer great employment benefits including above-average pay rates, generous salary packaging (exempt from Fringe Benefits Tax), portable long service leave, counselling support and free parking.
Find out more about working with us.
Advance to Zero Community Lead
Logan Advance to Zero is an initiative to end homelessness and rough sleeping in the Logan region.
The Community Lead position is a place-based leadership role that engages Logan stakeholders to work towards ending homelessness and advocating for the change that is needed to fill service gaps.
You will lead the development of a multi-organisational project working closely with Logan stakeholders, the Logan Zero Data Lead, Brisbane Zero partners led by Micah Projects, and the Australian Alliance to End Homelessness.
YFS is the host employer for the Logan Zero Community Lead position.
This is a full-time opportunity but can be flexible for the right applicant.
About the job
Role location: Slacks Creek
Role type: Full time, permanent
Pay range: $94,160 – $98,422 a year with salary packaging exempt from Fringe Benefits Tax available
Role description (download PDF)
We are looking for a committed leader who is passionate about ending homelessness and who has project management, planning, negotiation and advocacy skills. This role is a mix of hands on and strategic work.
The role works collaboratively with other Logan agency colleagues to produce quality data through the VI-SPADT and the A-to-Z Database to track progress in successfully housing people. You will lead advocacy and drive improvements to the service system.
About you
Aside from meeting the key capabilities outlined in the related role description, you’ll be a great fit if you have:
- previous experience in a place-based initiative
- demonstrated effectiveness in leading a project and building rapport with other stakeholders
- a sound understanding of social justice, housing first principles and capacity to undertake advocacy
- demonstrated ability to understand and implement action planning and continuous improvement principles.
Interested?
Read Advice for Job Applicants and check out our Organisational Chart.
Send your resume and a one-page covering letter outlining what you will bring to the job to [email protected].
Contact Darren on 0482 030 432 if you want to talk about the role.
Closing date: This job will remain open until it is filled.
Interviews will be scheduled for a time agreed with applicants.
People from Aboriginal and Torres Strait Islander backgrounds, people from culturally diverse backgrounds, and people who identify as part of the LGBTIQA+ community, are encouraged to apply.
About us
At YFS, we make a real difference to the lives of people living in Logan and surrounding areas.
We have a real commitment to seeing people thrive, including our staff. We encourage staff to bring their entire selves to work, because we know that a happy workplace thrives.
In our recent Employee Opinion Survey our staff said the best things about working at YFS are the challenging work/job satisfaction, fellow employees, teamwork, and pay and benefits.
We’re serious about your professional development. And we empower each other to make decisions and try new ways of working.
Depending on your role, we support flexible work arrangements.
We also offer great employment benefits including above-average pay rates, generous salary packaging (exempt from Fringe Benefits Tax), portable long service leave, counselling support and free parking.
Find out more about working with us.
Children’s Counsellor
We have a rare opportunity for a Children’s Counsellor to join a team of specialists working with children impacted by domestic and family violence and trauma.
You will work with children, their mothers, and the whole family unit to rebuild attachment. You will need a deep passion for working with children to build their self-esteem, understand their feelings and learn new ways to express them.
YFS has an innovative approach to the way we work with children and families, and we know there are so many benefits to this. This is your chance to be part of an experienced, dedicated team and work alongside our specialists to help children build a future free of violence and abuse.
About the job
Role location: Jimboomba
Role type: Permanent, full-time position
Pay range: $94,160 to $98,422 per year based on experience, with salary packaging exempt from Fringe Benefits Tax available
Role description (download PDF)
This role is part of YFS’ SHINE Team (servicing Beaudesert and surrounding areas). We are an energetic, dedicated, and supportive team working to increase the safety of women and children.
In this job, you’ll work with children experiencing and/or witnessing domestic and family violence to develop strategies to improve their safety and minimise the negative impacts of their experiences.
You will provide advocacy, attachment-based counselling, trauma informed interventions, initial and ongoing assessment of the child’s development and liaise with schools / other services involved with the family.
Through your work you will improve parental and sibling relationships and attachment which includes joint work with mothers.
About you
Aside from meeting the key capabilities outlined in the related role description, ideally you will:
- bring demonstrated knowledge and understanding of the issues affecting women and children including evidence in practice of your understanding of gender-based violence
- be confident, competent, and able to work fast while prioritising the safety of our clients
- be a team player.
Interested?
Read Advice for Job Applicants and check out our Organisational Chart.
Send your resume and a one-page covering letter outlining what you will bring to the job to [email protected].
Closing date: This job will remain open until it is filled.
Interviews will be scheduled for a time agreed with applicants.
If you have any questions about the role, please contact Alana Thrift on [email protected]
People from Aboriginal and Torres Strait Islander backgrounds, people from culturally diverse backgrounds, and people who identify as part of the LGBTIQA+ community, are encouraged to apply.
About us
At YFS, we make a real difference to the lives of people living in Logan and surrounding areas.
We have a real commitment to seeing people thrive, including our staff. We encourage staff to bring their entire selves to work, because we know that a happy workplace thrives.
In our recent Employee Opinion Survey our staff said the best things about working at YFS are the challenging work/job satisfaction, fellow employees, teamwork, and pay and benefits.
We’re serious about your professional development. And we empower each other to make decisions and try new ways of working.
Depending on your role, we support flexible work arrangements.
We also offer great employment benefits including above-average pay rates, generous salary packaging (exempt from Fringe Benefits Tax), portable long service leave, counselling support and free parking.
Our Jimboomba office is only 40 minutes from Logan and Springfield, and a one hour drive from the Gold Coast.
Find out more about working with us.
Domestic and Family Violence Practitioner
Are you a highly skilled, innovative and agile professional who wants to make a difference to the lives of women experiencing domestic violence?
We are looking for Domestic and Family Violence Practitioners to join our dedicated domestic violence team servicing Scenic Rim, Jimboomba and surrounding areas.
YFS has received additional funding to embed domestic and family violence practitioners within police stations and so we are expanding our team. We have two roles available – one full-time and one part-time.
In this job, you’ll walk alongside women experiencing domestic and family violence, abuse and coercive control to enhance their safety and wellbeing. Through crisis response, court support, immediate case work, and education you will resource women to thrive in a future free of violence and abuse.
We have an exciting and innovative approach to the work we do, and you will benefit from a shared learning environment. You will be part of an energetic, positive team and a supportive organisational culture that looks out for your wellbeing as you undertake this challenging work.
About the job
Role location: Jimboomba
Role type: Two roles are available – one full-time, 9-day fortnight and one part-time, 64 hours per fortnight
Pay range: $94,160 to $96,182 per year (pro rata) based on experience, with salary packaging exempt from Fringe Benefits Tax available
Role description (download PDF)
In this role you will:
- provide immediate case work to increase the safety of women and children within our program logic and practice framework
- identify and assess risk and resource women to develop and follow their safety plans
- link women and children to relevant services to address health, parenting, financial, employment support, legal, and other counselling needs
- undertake Court Support at Beaudesert Court
- be co-located at Beaudesert and Jimboomba police stations to provide assistance to victim-survivors presenting at the counter.
About you
Aside from meeting the key capabilities outlined in the related role description, you’ll be a great fit if you have:
- a deep understanding of gendered perspective of men’s violence against women, and the impacts of domestic violence, abuse and coercive control on women and children
- a team approach to enhancing the safety of women and children
- reflective practice and cultural awareness.
Interested?
Read Advice for Job Applicants and check out our Organisational Chart.
Send your resume and a one-page covering letter outlining what you will bring to the job to [email protected].
Contact Alana on 07 3826 1500 if you want to talk about the role.
Previous applicants need not apply.
Closing date: This job will remain open until it is filled.
Interviews will be scheduled for a time agreed with applicants.
People from Aboriginal and Torres Strait Islander backgrounds, people from culturally diverse backgrounds and people who identify as part of the LGBTIQA+ community are encouraged to apply.
About us
At YFS, we make a real difference to the lives of people living in Logan and surrounding areas.
We have a real commitment to seeing people thrive, including our staff. We encourage staff to bring their entire selves to work, because we know that a happy workplace thrives.
In our recent Employee Opinion Survey our staff said the best things about working at YFS are the challenging work/job satisfaction, fellow employees, teamwork, and pay and benefits.
We’re serious about your professional development. And we empower each other to make decisions and try new ways of working.
Depending on your role, we support flexible work arrangements.
We also offer great employment benefits including above-average pay rates, generous salary packaging (exempt from Fringe Benefits Tax), portable long service leave, counselling support and free parking.
Find out more about working with us.
Financial Counsellor – Permanent role
Are you an experienced Financial Counsellor looking to be part of a supportive, multi-disciplined team?
We have an exciting opportunity for a Financial Counsellor to be part of a new service delivery model. You will be part of our Financial Hub, working alongside other Financial Counsellors and Financial Capability Workers and across our broad range of programs and services.
YFS is a place-based service working alongside people to help them overcome adversity and build independence. We support individuals and families through a range of programs including domestic and family violence, legal, family support and employment mentoring.
This role is a permanent 4 days a week role with salary sacrificing available. There are opportunities for some flexibility within the role, including working from home one day a week.
About the job
Role location: Slacks Creek
Role type: Part-time (4 days)
Pay range: $94,160 – $98,422 per year (pro rata) based on experience, with salary sacrificing available
Role description (download PDF)
In this role you will be part of a supportive team of Financial Counsellors and Financial Capability Workers with access to experts for advice and guidance across a range of disciplines.
You will:
- provide financial counselling services face to face and on the phone to people experiencing personal financial difficulties
- champion integration across YFS financial counselling and financial capability work
- collaborate with other internal YFS teams and external stakeholders to help meet the needs of clients and facilitate real change
- develop strong relationships with local community and use local supports, services and networks for referral and advice pathways
- assist people from diverse back grounds with complex needs
- provide a service with a trauma informed lens, aligned with the YFS values of excellence, integrity, optimism, steadfastness, and courage
- provide referral pathways for individual needs as they are identified
- maintain accurate client records using the client record management
- deliver community education activities and content as needed
- work one day a week at a community hub in Yarrabilba to meet the needs of the local community
- comply with all YFS Policies and Procedures in relation to service delivery, including code of ethical practice and Financial Counselling Australia standards.
About you
Aside from meeting the key capabilities outlined in the related role description, you’ll be a great fit if:
- you are client focused, inclusive and have a collaborative spirit
- you are an experienced Financial Counsellor with the ability to identify systemic issues affecting those in financial hardship
- you have strong interpersonal and relationship management skills to build and strengthen partnerships within YFS and with external organisations.
Experience and qualifications as a problem gambling Financial Counsellor will be well regarded.
Interested?
Read Advice for Job Applicants and check out our Organisational Chart.
Send your resume and a one-page covering letter outlining what you will bring to the job to [email protected].
Contact Melanie Evans on 07 3826 1500 if you want to talk about the role.
This position will remain open until filled.
People from Aboriginal and Torres Strait Islander backgrounds, people from culturally diverse backgrounds and people who identify as part of the LGBTIQA+ community are encouraged to apply.
About us
At YFS, we make a real difference to the lives of people living in Logan and surrounding areas.
We have a real commitment to seeing people thrive, including our staff. We encourage staff to bring their entire selves to work, because we know that a happy workplace thrives.
In our recent Employee Opinion Survey our staff said the best things about working at YFS are the challenging work/job satisfaction, fellow employees, teamwork, and pay and benefits.
We’re serious about your professional development. And we empower each other to make decisions and try new ways of working.
Depending on your role, we support flexible work arrangements.
We also offer great employment benefits including above-average pay rates, generous salary packaging (exempt from Fringe Benefits Tax), portable long service leave, counselling support and free parking.
Find out more about working with us.